Yes, If you contact us before making your purchase, we can explore the possibility of offering you a more favorable shipping rate. It's important to note that opting for a lower shipping fee might result in a longer delivery time. However, we will keep you well-informed and work diligently to find the most suitable shipping option that meets your needs. Please feel free to reach out to us for any further information or assistance.

Absolutely! You can request both the white-glove service and assembly service. If you require floor delivery or need assistance with assembling the product, don't hesitate to reach out to our Customer Service team. We are here to cater to your specific needs and provide the best possible solution for you.

If your order is shipped via express courier, you will receive an email with a tracking link as soon as the items are dispatched from our warehouse. If you have requested floor-level delivery and/or assembly service, our Customer Service team will contact you to arrange a convenient date. For further inquiries, please feel free to get in touch with our Customer Service at sales@lagu.com.tr or call us at +90 533 498 52 48.

It is possible to return the purchased product within 14 days after receiving it. You have three options for the return: a refund, product exchange, or a gift card that can be used within one year on our e-shop or in one of our showrooms. If you have any questions or need assistance with the return process, please feel free to contact our Customer Service. We will be more than happy to help.