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WARRANTY TERMS AND CONDITIONS

5 YEARS WARRANTY

At lagu we develop beautiful designs from the best materials to ensure a high, lasting quality. That's why we offer a 5-year warranty on all our product designs - but of course we expect them to last longer. The warranty provided by lagu is valid according to the terms and conditions set forth in these warranty terms and is a very special extra service we offer in addition to the legal warranty. Therefore, the warranty does not affect your rights under applicable law.

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WHAT IS NOT COVERED BY WARRANTY?

When you file a complaint about a defect, lagu will review the situation and, at its discretion, assess whether it is covered by warranty. Then we will decide whether the defect can be fixed or the product replaced. lagu reserves the right to decide what action to take if it is under warranty and covers the costs of replacing or repairing the affected part(s). If the item has been removed from the collection, lagu will decide on a suitable replacement item. If the defect can be remedied, it will be done by the lagu or a partner chosen by the lagu and with the necessary means. This will correct the defect without the possibility of further price reduction or other compensation.